QUALITY / BUYER DESK

Quality records buyers can review

Separate the feeder or feeder from the claim: each checkpoint has an owner, evidence request and change trigger.

01

Incoming Material Checks

Review resin, bowl, seal, motor, PCB, adapter, carton and batch documentation.

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02

Food-Contact and Cleaning Review

Check surface, removable parts, odour, cleaning instructions and evidence scope.

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03

Portion and Calibration Review

Record portion range, tolerance, repeatability, kibble size, chute and anti-jam behavior.

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04

Power and Fail-Safe Review

Test adapter, backup battery, restart, offline schedule and recovery behavior.

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05

Wireless and App Review

Check pairing, permissions, offline behavior, firmware release, privacy and regional requirements.

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06

Noise and Vibration Review

Record motor noise, vibration, lid fit and household use observations.

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07

Packaging and Drop-Test Review

Check tray support, carton, labels, moisture, adapters and breakage-risk controls.

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08

Documents and Compliance

Organize test reports, warnings, labels, DoC, FCC/RED/EMC/RoHS files when applicable.

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09

Final AQL Release

Record appearance, dimensions, portion, app, quantity, pack-out and order-specific release evidence.

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10

RMA and Corrective Action

Classify jam, overfeed, app, seal, bowl, adapter and packaging issues for corrective action.

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